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Cookies Policy
This Cookies Policy explains how LuckyElf Casino uses cookies and similar technologies when you visit or use our website. It describes what these technologies are, why they may be used, the choices available to you and how cookie settings may affect your experience. This policy should be read together with our Privacy Policy and any other terms that apply to your use of the website.
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About cookies and similar technologies
Cookies are small text files that a website may store on your computer, mobile phone, tablet or other device. They allow the website to recognise a device and remember certain information about a visit. Cookies do not normally contain information that directly identifies you by name. However, information collected through cookies may be linked with other information that we hold about your account or use of the website.
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LuckyElf Casino may also use technologies that work in a similar way to cookies. These may include pixels, tags, software development kits, local storage and device or browser information. In this policy, we use the word cookies to refer to cookies and similar technologies unless we say otherwise.
Cookies can be session cookies or persistent cookies. Session cookies normally expire when you close your browser. Persistent cookies remain on your device for a set period or until you remove them. The period for which a cookie remains available can vary depending on its purpose, your browser settings and the service that places it.
Some cookies are set by LuckyElf Casino and are known as first-party cookies. Other cookies may be set by service providers or other organisations that support website functions, security, measurement or communications. These are commonly called third-party cookies. Third parties may use their own privacy policies to explain how they handle information collected through their technologies.
Cookies may be used on the public areas of the website and, where relevant, in account or gaming areas. The types of cookies used can change over time as the website, its features, security requirements or service providers change. We aim to keep information about our cookie practices reasonably current.
Why cookies may be used
Different cookies have different purposes. Some are essential for the website to work, while others help us understand how the website is used or remember choices. The specific cookies available to you may depend on the pages you visit, the device you use, your browser and the settings you select.
Strictly necessary cookies
Strictly necessary cookies support the basic operation, safety and reliability of the website. They may help with account access, session management, page navigation, load balancing, fraud prevention, security checks and the protection of forms or transactions. These cookies may also help the website remember that a request came from an authorised session and reduce the risk of unauthorised activity.
Because these cookies are needed for core functions, they may not be switchable through every cookie control. If you block or delete them through your browser, some parts of the website may not work correctly. You may be unable to log in, move between pages, use account features or maintain a secure session.
Preference and functionality cookies
Preference cookies allow the website to remember choices you make. For example, they may remember language, display, region, consent or other settings so that you do not need to enter them again on each visit. Functionality cookies can also support features that improve ease of use, such as keeping a page preference or presenting content in a way suited to your device.
Analytics and performance cookies
Analytics cookies may collect information about how visitors use the website. This can include pages viewed, links selected, approximate visit times, the device or browser used and whether a page or feature appears to function properly. We may use this information in an aggregated or otherwise limited form to understand traffic, identify technical issues, improve navigation and make the website more useful.
Analytics information is intended to help us assess website performance rather than identify individual gambling activity. Even so, information collected by a provider may be handled under that provider's own privacy arrangements. Where appropriate, we consider settings and safeguards intended to reduce unnecessary collection.
Security, compliance and responsible gambling support
Cookies and similar technologies may assist with security, account protection, age and identity processes, fraud detection, risk management and the prevention of misuse. They may also help us maintain records of preferences connected with responsible gambling tools or messages. These functions are important for operating an online gambling website in a safer and more compliant manner.
Advertising and marketing cookies
Where used and permitted, marketing cookies may help measure campaigns, understand whether advertising has reached a relevant audience or limit how often an advertisement is shown. They may also help us understand which website content is of interest. We do not use this policy to promise that marketing cookies will be used, as their availability may depend on the website, your choices and applicable requirements.
Gambling services are intended for eligible adults only. Marketing and advertising activities may be subject to applicable gambling, privacy and advertising rules. We do not intend cookies to remove or weaken age, identity, account, self-exclusion or responsible gambling controls.
Your choices and managing cookies
When available, the website may provide a cookie banner, preference centre or other control that allows you to review and manage optional cookie categories. Your selections may be saved in a cookie or similar technology so that the website can remember your choice. If you clear your browser data, use another browser or access the website from another device, you may need to make your selection again.
You can also manage cookies through your browser or device settings. Most browsers allow you to view stored cookies, delete some or all cookies, block cookies from particular websites or block third-party cookies. Some devices provide additional privacy controls for app and website tracking. The steps differ between browsers and operating systems, so you should consult the relevant provider's instructions.
- Allow cookies to use the website with the fewest interruptions and support features such as secure sign-in and session management.
- Block or delete optional cookies through the cookie controls where those controls are available.
- Adjust your browser or device settings to accept, reject or delete cookies.
- Use privacy controls provided by third-party services where those services place or read their own cookies.
- Review your settings from time to time, particularly after clearing browser data, updating software or changing devices.
Blocking optional cookies may have limited effect on your visit. Blocking necessary cookies can have a greater effect and may prevent the website or some account features from operating. If you reject analytics or preference cookies, certain choices may not be remembered and we may have less information about technical problems or website performance.
Changing cookie settings does not necessarily remove information that was collected before the change. It also does not automatically withdraw information that was provided directly when creating or using an account. Requests relating to personal information may be handled under our Privacy Policy and applicable Australian privacy requirements.
Some third-party tools may provide their own opt-out or privacy controls. We do not control the settings, availability or effectiveness of controls operated by third parties. A browser-level opt-out may apply only to a particular browser or device and may need to be renewed if those details change.
Third parties, privacy and data handling
We may use service providers to host, secure, analyse, maintain or improve the website. These providers may use cookies or similar technologies on our behalf, or their services may place their own technologies when integrated with the website. Depending on the service, the information involved may include device identifiers, browser details, IP address, pages visited, interaction data, account or session information and cookie preferences.
We use information collected through cookies for purposes such as providing website functions, protecting users and the business, identifying errors, understanding performance, meeting legal and regulatory obligations and improving services. We do not treat cookies as a replacement for appropriate account, identity, security or responsible gambling processes.
Information collected through cookies may be combined with information provided directly by you or generated when you use the website. We handle personal information in accordance with our Privacy Policy and applicable law. This may include the Australian Privacy Act 1988 and the Australian Privacy Principles, where they apply to our activities.
Information may be disclosed to suppliers, technology providers, professional advisers, regulators, law enforcement bodies or other parties where this is reasonably necessary for the purposes described in our Privacy Policy, to protect rights and safety, to comply with a legal obligation or where otherwise permitted by law. Some providers may process information outside Australia. Any handling of personal information is subject to applicable legal requirements and relevant contractual or technical safeguards.
Cookies are not designed to identify children or enable children to use gambling services. The website is intended for people who meet applicable age and eligibility requirements. If you believe that information has been collected from an ineligible person, use the support or privacy channel made available on the website so the matter can be reviewed.
Updates and questions about this policy
We may update this Cookies Policy when our website, technology, service providers, legal obligations or cookie practices change. The updated version will be made available on the website and will show a revised date where appropriate. If a change is significant, we may provide an additional notice or request a new choice through the cookie control.
You should check this page periodically so that you understand how cookies are used. Your continued use of the website after an update may be subject to the revised policy, to the extent permitted by law. If you do not agree with the use of optional cookies, you can use the available controls or your browser settings to manage them.
If you have a question about this Cookies Policy, your cookie choices or the handling of personal information, please use the support or privacy contact method made available through the LuckyElf Casino website. Do not send sensitive account, identity or payment information through an unsecured channel unless you have been instructed to do so.
This policy provides general information about cookies and similar technologies. It does not change any account terms, gaming rules, responsible gambling requirements, privacy rights or other conditions that apply to your use of LuckyElf Casino.
